DigiResume by DIGIFORGEX provides a digital service. We do not ship physical products, so courier charges, tracking numbers and delivery addresses do not apply to resume purchases.
1. What you receive
A successful one-time payment unlocks one selected resume export (PDF or DOCX). A verified monthly or yearly Pro subscription instead includes the export allowance shown on the Pricing page for its paid term.
2. How delivery happens
After the payment provider confirms a captured payment, the service validates that the order belongs to your signed-in account and issues the permitted download. DOCX files are generated for download; PDF export uses the browser print-to-PDF flow. Depending on your browser, you may be asked to choose a download location or save the print output as PDF.
3. Expected delivery time
Delivery is normally immediate after successful payment verification and file generation. Temporary network issues, payment delays, browser restrictions or service interruptions may delay completion. Keep your payment reference and contact support if the download fails.
4. Download issues
If a paid export is not accessible or the file is unusable, please contact us with the account email, file format and payment/order ID. We will investigate and apply the Refund & Cancellation Policy when appropriate.